SEMrush offers many ways to edit the details of your account on your own with the My Profile menu.
Update payment information
Change your billing plan from monthly to annual
Add users to your account and manage their limits
Change your password
Find a copy of your invoice
If you want to change the email address associated with your account, please email us at firstname.lastname@example.org and we will process the change for you.
You can access the User Profile section from the icon at the very top right of the SEMrush interface. From there you can manage your profile settings, check how much of your account limits you’re using, and make changes to your account.
If you need personal assistance with something regarding your account, you can always reach out to us at email@example.com and a team member will be happy to help you.
Under the Profile Settings you will be able to see your registration date, the email associated with your account, your profile ID. This info cannot be changed manually. To make any changes to this information on your account, please send an email request to firstname.lastname@example.org.
You can change the following info associated with your account from this page:
Your full name
From here you can upgrade your account to access a higher number of Project limits and features.
The number of units you have on your account is directly related to the type of subscription you have with SEMrush. For a comparison, please refer to our pricing page.
Changing Your Credit Card
If you want to change the credit card linked to your account, all you need to do is click on the blue change button next to your credit card description in the Billing Info page.
Payment History and Invoices
The Payments tab will allow you to easily see all of your previous payments and invoices. Finding a copy of your invoice is easy, you simply click on the invoice button to the far right of your payment.
Managing Your Users
If you have more than one user associated with your subscription, you can manage them from the User Management page.
Please note: the User Management page is only visible to SEMrush accounts that already have additional users on their account. If you don’t have any yet, you can add users to your account from the Subscription Info page with the "Buy more" button, or by contacting us via phone or email.
A standard SEMrush subscription allows for one email address to be logged in at a single time. Adding users allows more people to access your account.
If you add users to your account, you can share your SEMrush plan with another email address that acts as a log in and shares a defined amount of your plan’s limits.
With a user, you can dictate how many limits you give to the other email addresses under your parent email.
Read more about adding users to your plan here.
If your account is registered in a country affected by the GDPR, you have the ability to manage your emails notifications from the “My Profile” panel. Just go to your Profile and select Notifications.
More details of our Data Processing Agreement required by the GDPR can be found here.